Privacy Policy

Last Updated: 08/22/2023

Welcome to Wrenchy, LLC! This privacy policy explains how we collect, use, and protect the personal information of our users. By accessing or using our automotive shop management software, you consent to the terms outlined in this policy.

1. Introduction and Overview

Wrenchy, LLC ("Wrenchy," "we," "us," or "our") provides an automotive shop management software designed to assist automotive businesses in managing their operations efficiently.

2. Information Collected

We collect personal information from users, which may include but is not limited to:

• Name
• Address
• Email address
• Phone number

The information is collected during the registration process, when using online forms, and through cookies.

3. Use of Personal Information

We use the collected personal information for the following purposes:

• Processing orders and managing appointments
• Sending notifications and updates related to the automotive shop management software
• Providing customer support and resolving inquiries
• Improving our services and enhancing user experience

We do not use personal information for marketing or promotional purposes without obtaining explicit consent from the user. SMS campaign mobile numbers will not be shared or sold to third parties for the purpose of marketing.

4. Data Security Measures

We implement various security measures to protect personal information from unauthorized access, loss, or alteration. These measures include but are not limited to encryption, firewalls, and secure server infrastructure.

5. Data Sharing and Third Parties

We do not share personal information with third parties unless explicitly requested by the customer or required by law. We may engage trusted service providers, such as payment processors, to facilitate specific functionalities of our software. These service providers are bound by confidentiality agreements and are only granted access to personal information as necessary to perform their services.

6. Retention and Deletion

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users can request the deletion of their personal information by contacting us through the provided channels. However, please note that certain data may need to be retained for legal or legitimate business purposes.

7. User Rights

Users have the right to access, correct, and delete their personal information. To exercise these rights or make any inquiries related to their personal information, users may contact us through the provided channels. We will make reasonable efforts to respond to such requests within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies for essential functionalities of the software, including but not limited to Stripe payment processing, Wrenchy login sessions, and Google Analytics, as well as Plausable Web Analytics. These cookies are necessary for the proper functioning of the software and are not optional. By using our software, users consent to the use of these cookies.

9. Children's Privacy

Our software is not intended for use by children. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. 3rd Party Marketing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Policy Updates

This privacy policy may be updated periodically. We will notify users of any significant changes by posting the updated policy on our website or through other appropriate communication channels.

If you have any questions or concerns regarding our privacy practices, please email us at: main@wrenchy.io